Terms and Conditions of Service
i. These terms of sale apply to all goods supplied by XBMC Solutions LTD DBA DroidBOX, with the registered office at 160 London Road, Barking, IG11 8BB (the Supplier).
ii. No contract exists between you and the Supplier for the sale of any goods until the Supplier has received and accepted your order and the Supplier has received payment in full (in cleared funds). Once the Supplier does so, there is a binding legal contract between us.
iii. By way of clarification, an acknowledgement of your order will be sent to you via email when you place your order, but acceptance of your offer to buy the goods will not take place until after your payment is taken and you receive your acceptance email. It is at this point that a binding legal contract is created and any contract is subject to these Terms and Conditions.
iv. The contract is subject to your right of cancellation (see below).
v. The Supplier may change these terms of sale without notice to you in relation to future sales.
vi. To order goods through the DroidBOX website you must be at least 18 years of age. The Supplier will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.
vii. DroidBOX gives no assurance as to the mutual compatibility of components sold on any single invoice. It is the responsibility of the buyer to ensure that the goods purchased are suitable for the purpose intended. Advice sought by the customer from the Supplier in this respect may be given but cannot be relied upon by the customer or guaranteed by the Supplier unless the Supplier has access to the working system and the ability to carry out a full inspection of any software or operating system.
viii. Except as may be implied by law where the buyer is dealing as a consumer, in event of any breach of these Conditions by the Supplier the remedies of the buyer shall be limited to damages which shall in no circumstances exceed the price of the goods and the Supplier shall under no circumstances be liable for any indirect, incidental or consequential damages.
ix. These terms and conditions are subject only to UK law.
x. The Supplier is not responsible for any changes in policies from the side of the Supplier partner companies.
i. The description and price of the goods you order will be as shown on the Supplier's website at the time you place your order.
ii. The goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, the Supplier will inform you as soon as possible and refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.
iii. Every effort is made to ensure that prices shown on the Supplier's website are accurate at the time you place your order. If an error is found, the Supplier will inform you as soon as possible and offer you the option of re-confirming your order at the correct price, or cancelling your order. If the Supplier does not receive an order confirmation within 14 days of informing you of the error, the order will be cancelled automatically. If you cancel the order, or if the order is cancelled automatically due to the expiry of the 14 day period, the Supplier will refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.
iv. Discount codes can only be used with subsequent transactions, and always apply to the full RRP (Recommended Retail Price).
v. Free gift is considered as the discount in the amount of given item full RRP.
vi. Only one (1) discount code or free gift is permitted per order and the discount code will typically be applied to the lowest value item first. In circumstances where multiple discount codes are valid on a single product, only one (1) discount of the highest value will be applied. If a gift is offered, then this gift's RRP is the amount that will count as a discount.
vii. If there is a sale or non-RRP listed for a device, you can either pay the RRP minus the value of your voucher or wait for the sale to end to use your code.
viii. In addition to the price, you may be required to pay a delivery charge for the goods.
i. Bargain (Refurbished) goods are goods sold from the Bargain Corner website section, at https://droidbox.co.uk/bargain-corner.html and bearing (Refurbished) in the name.
ii. Special Terms apply to Bargain (Refurbished) goods.
iii. Shortened and limited warranty for 1 month is applied to Bargain (Refurbished) goods. This warranty does not apply: (a) to damage caused by accident, abuse, misuse, misapplication, or non-DroidBOX products; (b) to damage caused by service (including upgrades and expansions) performed by anyone who is not authorized by DroidBOX; (c) to a product or a part that has been modified without the written permission of DroidBOX.
iv. The return of opened Bargain (Refurbished) goods are not accepted. Returns are only accepted on a change-of-mind basis - if a customer returns Bargain (Refurbished) goods within 14 days. This 14 day period starts the day after the first of the goods come into the physical possession of the consumer or the person that the consumer asks for it to be delivered to. Goods must be returned unopened, unused and its original state.
v. Bargain (Refurbished) goods could have minor signs of damage on the case, signs of wear and tear, but technically are in full working condition.
vi. Bargain (Refurbished) goods packing box could have signs of wear and tear, or have been opened then resealed.
vii. The operating system found on some Bargain (Refurbished) goods may not be the latest. Contact DroidBOX to check if updates are available to download.
viii. Separate Advertising Campaign and Special Offer rules, discount and/or gift items could vary for Bargain (Refurbished) goods, if described as so. If Advertising Campaign and Special Offer description does not separately specify Bargain (Refurbished) goods, the full Advertising Campaign and Special Offer benefits apply.
ix. The stock of these items is limited. Some items are truly end of line, never to stocked again.
i. Payment for the goods and delivery charges can be made by any method shown and are available on the Supplier's website at the time you place your order. Payment shall be due before the delivery date, except where agreed otherwise by the Supplier and time for payment shall be a fundamental term of this agreement, breach of which shall entitle the Supplier to terminate the contract immediately.
ii. There will be no delivery until cleared funds are received , except in the case of supplies of goods provided on credit terms.
iii. Payments shall be made by you without any deduction whatsoever unless you have a valid court order requiring an amount equal to such deduction to be paid by the Supplier to you.
iv. Where the Supplier agrees to provide goods on credit terms, the standard payment terms shall be 30 days from the date of invoice. In the event that payment is not made by the due date the Supplier reserves the right to charge interest from the date of invoice at 8% per annum, compounded monthly.
v. The Supplier reserves the right to levy charges for any of the following services: inspection of any piece of computer equipment and installation / replacement of either software or hardware - use of credit / debit cards or rapid cheque clearance facilities, diagnosis and testing of any problems encountered with any piece of hardware or software, recovery of any hardware or software problems and backup of any data when requested by the customer.
i. The goods you order will be delivered to the address you give when you place your order, except that some deliveries are not made outside the United Kingdom.
ii. Orders placed before 3.00 pm on a working day will be processed that day and will be delivered as per the requested delivery option provided no additional security checks are required and all stock items are available. (A working day is any day other than weekends and bank or other public holidays.)
iii. If delivery cannot be made to your address for reasons under the Supplier's control the Supplier will inform you as soon as possible.
iv. If you deliberately fail to take delivery of the goods (otherwise than by reason of circumstances under control of the Supplier) then without prejudice to any other right or remedy available to the Supplier , the Supplier may:
§ store the goods until actual delivery and charge you for reasonable costs (including insurance) of storage; or
§ sell the goods at the best readily obtainable price and (after deducting all reasonable storage and selling expenses) account to you for any excess over the price you agreed to pay for the goods or charge you for any shortfall below the price you agreed to pay for the goods.
v. If you fail to take delivery because you have cancelled your contract under the Distance Selling Regulations the Supplier shall refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods. On exercising your right to cancel you shall be required to return the goods to the Supplier. Should you fail to return the goods, the Supplier reserves the right to deduct any direct costs incurred by the Supplier in retrieving the goods as a result of such failure.
vi. The Supplier will not accept liability for goods lost in transit unless the Supplier is notified within 5 days from the expected delivery date. This will be the date advised on your automated despatch note which is emailed to you once the items have left our warehouse.
vii. Should you require the goods to be redirected to another address after the goods have been dispatched you may be required to pay an additional postage charge.
viii. Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, the Supplier will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this case, the Supplier will inform you as soon as possible.
ix. Upon receipt of your order you will be asked to sign for the goods received in good condition. If the package does not appear to be in good condition then please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as "UNCHECKED". Failure to do so may affect any warranty claims that you make thereafter.
x. Whilst every effort shall be made to keep any delivery date, time of delivery shall not be of the essence. the Supplier shall not be liable for any consequential loss incurred by the buyer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date.
xi. Unless otherwise agreed the Supplier may deliver by instalments and in such case each instalment shall be treated as a separate contract and any delay, default or non-delivery in respect of any instalment by the Supplier shall not entitle the buyer to cancel the remainder of the Contract.
xii. Delivery charges are calculated by weight and number of packages being sent. There will also be additional delivery charges for offshore destinations such as Ireland.
xiii. Any refused deliveries will be returned to the Supplier. Upon receipt of the goods with the Supplier a refund will be issued minus 10% of the value of the order to cover administration costs.
xiv. The Supplier will do its best to deliver your order on next working day. However the Supplier can't be responsible for any delays caused by the shipper.
xv. In case your order were delayed, you may be entitled for the compensation by the shipper please read:
a) Parcel Force - Conditions of carriage
b) Royal Mail General Terms & Conditions
i. The Supplier does ship international orders using DHL Express delivery and Parcel Force Ireland
ii. DHL Terms and Conditions
iii. Please check DHL Time Definite Outbound Zoning if you have questions regarding the delivery time
iv. Please check if your address is not within “Remote Areas”, as otherwise Remote Area Delivery surcharge will apply.
i. The goods are at your risk from the time of delivery.
ii. Ownership of the goods shall not pass to you until the Supplier has received in full (in cash or cleared funds) all sums due to it in respect of:
1. the goods, and
2. all other sums which are or which become due to the Supplier from you on any account.
iii. The Supplier shall be entitled to recover payment for the goods even though ownership of any of the goods has not passed from the Supplier.
i. For the purposes of these Terms and Conditions, a Business Customer shall mean any body corporate, educational establishment, hospital, health authority, governmental or local governmental body or any other organisation to whom the distance selling regulations apply, or any other customer for whom a trade account has been granted.
ii. If you are a business customer until ownership of the goods has passed to you, you must:
1. store the goods (at no cost to the Supplier) separately from all your other goods and goods of any third party in such a way that they remain readily identifiable as the Supplier's property;
2. not destroy, deface or obscure any identifying mark or packaging on or relating to the goods; maintain the goods in satisfactory condition and keep them insured on the Supplier's behalf for their full price against all risks to the reasonable satisfaction of the Supplier. On request you shall produce the policy of insurance to the Supplier; and
3. hold the proceeds of the insurance referred to in condition above on trust on trust for the Supplier and not mix them with any other money, nor pay the proceeds into an overdrawn bank account.
iii. If you are a business customer your right to possession of the goods shall terminate immediately if:
1. you have a bankruptcy order made against you or make an arrangement or composition with your creditors, or otherwise take the benefit of any statutory provision for the time being in force for the relief of insolvent debtors, or (being a body corporate) convene a meeting of creditors (whether formal or informal), or enter into liquidation (whether voluntary or compulsory) except a solvent voluntary liquidation for the purpose only of reconstruction or amalgamation, or have a receiver and/or manager, administrator or administrative receiver appointed of its undertaking or any part thereof, or a resolution is passed or a petition presented to any court for your winding up or for the granting of an administration order in respect of you, or any proceedings are commenced relating to your insolvency or possible insolvency; or
2. you suffer or allow any execution, whether legal or equitable, to be levied on your property or obtained against you or you are unable to pay your debts within the meaning of section 123 of the Insolvency Act 1986 or you cease to trade; or
3. you encumber or in any way charge any of the goods.
iv. Business customers are exempt from returning items within 14 days under the distance selling act.
v. Trade customers are liable for all carriage costs.
vi. In the event that payment is not received within 28 days of the due date,
a. All monies owing to the Supplier shall become immediately payable to the Supplier irrespective of whether it would have been due under the previously agreed payment terms.
b. The Supplier shall be entitled to charge the Customer the sum of £50+VAT in respect of a debt collection administration fee.
i. Provided you are not a Business Customer, you have the right to cancel the contract at any time up to the end of 14 calendar days after you receive the goods (see below).
ii. To exercise your right of cancellation, you must give written notice to the Supplier by hand, post or via the webpage , giving details of the goods ordered and (where appropriate) their delivery. Notification by phone is not sufficient.
iii. Except in the case of faulty or misdescribed goods, if you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to the Supplier at your own cost. The goods must be returned to the address shown within the Returns on Line section of the website. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit. In the case of faulty or misdescribed goods the Supplier shall, after receiving notification in accordance with the Terms and Conditions, either collect the goods from you or ask you to return the goods yourself and possibly refund you the reasonable postage costs.
iv. An order cancelled in transit will incur the standard cancellation fee plus additional transit costs at the expense of the customer.
v. In the event of an order returned due to non-delivery, the transit costs will be at the expense of the customer.
i. All goods supplied by the Supplier are warranted free from defects for 12 months from the date of supply (unless otherwise stated). This warranty does not affect your statutory rights as a consumer.
ii. This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than as recommended by the Supplier, failure to follow the Supplier's instructions, or any alteration or repair carried out without the Supplier's approval.
iii. If the goods supplied to you are damaged or any item missing/incomplete on delivery, you must notify the Supplier within 48 hours.
iv. If the goods supplied to you develop a defect while under warranty or you have any other complaint about the goods, you should notify the Supplier as soon as possible, but in any event within 14 days of the date you discovered or ought to have discovered the damage, defect or complaint.
v. If a product that was faulty at the time of sale is returned to the retailer, the buyer is legally entitled to: a full refund, If this is within 14 days. After this time a replacement product or refund (to the value of the replacement) will be offered.
vi. Items purchased through clearance sales or sold at a special price as end of line or for other reasons or that prevent them from being sold as new or Bargain (Refurbished) goods are sold with a 30 day warranty only. These items may be second user, refurbished or discontinued stock. They may be missing drivers, manuals, cables and accessories. Packaging, if supplied, may not be in new condition. All items are tested working.
vii. Any items which are returned under the warranty and are found to be in a working condition will be charged a testing fee of £10 or 10% of the value of the goods, whichever is the greater.
i. Subject to the conditions below, if you are a consumer the Supplier shall not be liable to you for any loss or damage in circumstances where:
1. there is no breach of a legal duty owed to you by the Supplier or by its employees or agents;
2. such loss or damage is not a reasonably foreseeable result of any such breach;
3. any increase in loss or damage resulting from breach by you of any term of this contract.
ii. If you are a business customer the Supplier shall not be liable to you for any indirect or consequential loss or damage (whether for loss of profit, loss of business, depletion of goodwill or otherwise), costs, expenses or other claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with this agreement.
i. It is the responsibility of the buyer to return and collect goods to / from the Supplier's premises. (See definition for the Supplier).
ii. The goods cannot be returned unless an RMA number has been requested and obtained from the Supplier and the package clearly marked on the outside with this identification.
iii. It is the customer's responsibility to take reasonable care of the goods whilst in their possession. If this condition is not met the Supplier reserves the right to make a reasonable charge for restocking and resale at a price that is less than that charged for the goods if sold as new. This charge will vary according to the condition of the returned goods. This provision is designed to ensure that returned goods can be sold again as new.
iv. Computer Systems built to the customer's individual specifications are exempt from the right to cancel under the Distance Selling Regulations.
v. If the customer properly rejects any of the goods in accordance with the Distance Selling Regulations within 14 calendar days in writing, the customer shall nonetheless be responsible for the return cost of the goods.
vi. Non-faulty items returned to our premises complete in the original packaging together with manuals and software disks within 14 calendar days of purchase may obtain a refund. Goods must be sellable as new in order to qualify for a refund. All software must be unused and sealed within the original packaging. Outside of 14 calendar days, non faulty items will not be exchanged or a refund offered under any circumstances. Full refunds will not be considered if the goods are damaged in any way and seals broken invalidating any warranty.
vii. Change of mind items will be charged at £5 to cover our shipping expenses.
i. The Supplier collects personal information from you when you buy the Supplier's products.
ii. The Supplier collects personal information from you and any devices (including mobile devices) you use when you: register for an account with us, provide the Supplier information on a web form, update or add information to your account, participate in a Support forum board or when you otherwise correspond with the Supplier.
Some of this personal information, such as a way to identify you, is necessary to accept the Supplier's Terms and Conditions of Service. The provision of all other personal information is voluntary, but may be necessary in order to use our Services, such as the participation in giveaways, draws or the information needed to conclude a transaction.
iii. Personal information you give to the Supplier when you perform a purchase or register for an account with the Supplier:
Identifying information such as your name, addresses, telephone numbers or email addresses when you register for an account with us.
Order information that is connected to your account as a result of a transaction you are involved in.
Other content that you generate, or that is connected to your account (such as adding items to your basket).
Financial information (such as credit card or bank account numbers) in connection with a transaction.
Postage, billing and other information used to purchase or send an item and relevant postage information (such as tracking numbers and tracking updates).
You may also provide the Supplier other information through a web form, by updating or adding information to your account, through your participation in forum discussions, support requests, or when you otherwise communicate with the Supplier regarding the Supplier's goods and services.
Additional information the Supplier is required or authorized by applicable national laws to collect and process in order to authenticate or identify you or to verify the information the Supplier has collected.
iv. Personal information the Supplier collects automatically when you use perform a purchase or register for an account with the Supplier:
The Supplier collects information about your interaction with the website, your advertising preferences, and your communications with the Supplier. This is information the Supplier receives from devices (including mobile devices) you use when you access the parts of the Supplier's website. This information could include the following: Device ID or unique identifier, device type, ID for advertising, and unique device token.
Location information, including location information from your mobile device. Keep in mind that most mobile devices allow you to control or disable the use of location services by any application on your mobile device in the device's settings menu.
Computer and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, your browsing history, and your web log information.
v. Personal information the Supplier collects using cookies and similar technologies
For more information about the use of these technologies, and how to control them, see Cookies section
vi. Personal information collected from other sources
The Supplier supplements the personal information the Supplier collects directly with information collected from third parties and add it to your account information. For example, the Supplier collects and uses demographic and other information that is publically available in an applicable jurisdiction, additional contact information, credit check information, and information from credit bureaus, as allowed by applicable national laws
Social Media. The Supplier allows you to share information with social media sites, or use social media sites to create your account or to connect your account with the respective social media site. Those social media sites may give the Supplier an automatic access to certain personal information retained by them about you (e.g., content viewed by you, content liked by you, and information about the advertisements you have been shown or have clicked on, etc.). If you provide the Supplier with the access to any site with video content, then you agree that the Supplier can share your video viewing with, or obtain information about your video viewing from, third-party social media sites for at least two years or until you withdraw authorization or connection to the social media site. You control the personal information you allow the Supplier to have access to through the privacy settings on the applicable social media site and the permissions you give the Supplier when you grant the Supplier access to the personal information retained by the respective social media site about you. By associating an account managed by a social media site with your account and authorizing the Supplier to have access to this information, you agree that the Supplier can collect, use and retain the information provided by these social media sites in accordance with this privacy notice. The Supplier may also use plugins or other technologies from various social media sites. If you click on a link provided via a social media plugin, you are voluntarily establishing a connection with that respective social media site.
If you give the Supplier personal information about someone else, you must do so only with that person’s authorization. You should inform them how the Supplier collects, uses, discloses, and retains their personal information according to the Supplier's Terms and Conditions.
Information to help the Supplier to deliver the Supplier's service to you. The Supplier works closely with third parties in order to help the Supplier provide services to you. These third parties are business partners in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies, fraud prevention agencies, and developers. Information the Supplier may collect about you from such parties can include credit search information, information which helps the Supplier to verify your identity or information relating to your payment transactions.
If you allow the Supplier to, the Supplier will collect friends lists from Facebook and similar information from other third parties such as Twitter and Google and the Supplier may periodically re-collect this information in order to stay up-to-date.
ii. A cookie is a small file of letters and numbers that the Supplier stores on your browser or the hard drive of your computer or mobile phone if you agree. Cookies contain information that is transferred to your computer's hard drive. The Supplier uses session cookies which are cookies which expire once you close your web browser.
iii. The Supplier uses the following cookies:
Strictly necessary cookies. These are cookies that are required for the operation of the Supplier's website. They include, for example, cookies that enable you to log into secure areas of the Supplier's website and perform transactions.
Analytical/performance cookies. They allow the Supplier to recognise and count the number of visitors and to see how visitors move around the Supplier's website when they are using it. This helps the Supplier to improve the way the website works, for example, by ensuring that users are finding what they are looking for easily and without a hassle. The Supplier uses Google Analytics cookies. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit this site. For more information on Google Analytics, please click here.
Targeting cookies. These cookies record your visit to the Supplier's website, the pages you have visited and the links you have followed. The Supplier uses this information to make the website and the advertising displayed on it more relevant to your interests. The Supplier may also share this information with third parties for this purpose.
v. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Supplier's website.
i. The Supplier will only use your personal data when the law allows to. Most commonly, the Supplier may use your personal data (such as your Submitted Information, Location Information or transaction information) to form a view on what the Supplier thinks you may want or need, or what may be of interest to you.
ii. The Supplier will only use your personal data for the purposes for which the Supplier collected it, unless the Supplier reasonably considers that the Supplier needs to use it for another reason and that reason is compatible with the original purpose.
iii. If you provide your express, opt-in consent, the Supplier may use your Identity, Contact, Technical, Usage and/or Profile Data to form a view on what the Supplier thinks you may want or need, or what may be of interest to you. You can withdraw your consent at any time. In some limited circumstances, the Supplier may contact you about similar products where you have purchased products from the Supplier and you have not opted-out of receiving this information.
iv. Opting Out / Unsubscribing You can ask the Supplier to stop sending you marketing messages at any time by following the unsubscribe links on any marketing message sent to you or by contacting the Supplier at any time. Where you opt out of receiving these marketing messages, you may still receive messages for other purposes (such as providing the relevant order or product related information to you).
v. the Supplier may disclose the data the Supplier collects from you to certain third parties who use personal data in delivering their services to the Supplier, they use data securely and confidentially and under strict contractual controls in accordance with data protection laws.
vi. You can withdraw your consent at any time after giving your explicit opt-in consent by contacting the Supplier via contact details here.
i. The Supplier will take all reasonable precautions to keep the details of your order and payment secure but unless the Supplier is negligent, the Supplier will not be liable for unauthorised access to information supplied by you.
ii. The Supplier limits the access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on The Supplier’s instructions and they are subject to a duty of confidentiality.
iii. The Supplier has put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where The Supplier is legally required to do so.
i. The Supplier does neither store credit card details nor does the Supplier share customer details with any illegitimate 3rd parties.
ii. The Supplier will only retain your personal data for as long as necessary to fulfil the purposes the Supplier collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
iii. The Supplier will generally retain our customers' data for a period of 6 (six) years after a contract has ended, to ensure that the Supplier is able to assist you should you have any questions or feedback in relation to the Supplier products or to protect, or defend our legal rights, or for tax purposes.
iv. Where the Supplier has processed your personal data to provide you with marketing communications with consent, the Supplier may contact you at least every twelve (12) months to ensure you are happy to continue receiving such communications. If you tell the Supplier that you no longer wish to receive such communications, your personal data will be removed from the Supplier’s marketing lists (but will be added to a "do not contact" list).
v. Where the Supplier has processed your data for any other reason (such as where you have contacted the Supplier with a question in connection with products or services), the Supplier will retain your data for twelve (12) months.
vii. In some circumstances the Supplier may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case the Supplier may use this information indefinitely without further notice to you.
vii. Under certain circumstances, you have rights under data protection laws in relation to your personal data. These rights are detailed below:
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data the Supplier holds about you and to check that the Supplier is lawfully processing it.
Request correction of the personal data that the Supplier holds about you. This enables you to have any incomplete or inaccurate data the Supplier holds about you corrected, though the Supplier may need to verify the accuracy of the new data you provide to the Supplier.
Request erasure of your personal data. This enables you to ask the Supplier to delete or remove personal data where there is no good reason for the Supplier continuing to process it. You also have the right to ask the Supplier to delete or remove your personal data where you have successfully exercised your right to object to processing, where the Supplier may have processed your information unlawfully or where the Supplier is required to erase your personal data to comply with local law. Note, however, that the Supplier may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where the Supplier is relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where the Supplier is processing your personal data for direct marketing purposes. In some cases, the Supplier may demonstrate that the Supplier has compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask the Supplier to suspend the processing of your personal data in the following scenarios:
if you want the Supplier to establish the data’s accuracy;
where the Supplier’s use of the data is unlawful but you do not want the Supplier to erase it;
where you need the Supplier to hold the data even if the Supplier no longer requires it as you need it to establish, exercise or defend legal claims; or
you have objected to the Supplier’s use of your data but the Supplier needs to verify whether the Supplier has overriding legitimate grounds to use it.
Request the transfer of your personal data (as a data subject) to you or to a third party.
Withdraw consent at any time where the Supplier is relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, the Supplier may not be able to provide certain products or services to you. The Supplier will advise you if this is the case at the time you withdraw your consent. If you wish to exercise any of the rights set out above, please contact the Supplier directly at droidbox.co.uk.
No fee usually required and you will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, the Supplier may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, the Supplier may refuse to comply with your request in these circumstances.
The Supplier may need to request specific information from you to help the Supplier confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. The Supplier may also contact you to ask you for further information in relation to your request to speed up the Supplier’s response.
You have the right to make a complaint at any time to the ICO, the UK supervisory authority for data protection issues (at www.ico.org.uk). The Supplier would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Additional information links:
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